Get a DC One Card
Standard and SmarTrip®-enabled DC One Cards are available from any DC One Card Customer Service Center. However, if you are a DC Public Schools (DCPS) secondary school student (grades 6-12) you will receive your DC One Card at your school.
DC One Card Customer Service Center at Judiciary Square
One Judiciary Square
441 4th Street, NW
Lobby Level
Washington, DC 20001
Office Hours:
9 am-5 pm, Monday through Friday, except District holidays.
Phone:
(202) 727-6030
DC One Card Customer Service Center at Deanwood
Deanwood Recreation Center and Library
1350 49th Street, NE
Washington, DC 20019
Office Hours:
9 am-5 pm Monday, Tuesday, Thursday and Friday
12 pm-8 pm Wednesdays
Phone:
(202) 727-0128
Please visit
DPR's website for upcoming facility closures.
DC One Card Customer Service Center at Wilson
Wilson Aquatic Center
4551 Fort Drive, NW
Washington, DC 20016
Office Hours:
9 am-5 pm Monday, Tuesday, Thursday and Friday
12 pm-8 pm Wednesdays
Phone:
(202) 715-7788
Please visit
DPR's website for upcoming facility closures.
Eligibility Requirements
Note: This policy was created and revised by referencing Federal I-9 Standards, Federal ID Standards (REAL ID Act of 2005) and US State Department Standards for Minors.
The DC One Card is available to anyone able to provide proof of their identity–see below. To obtain a card, you must complete the DC One Card Application and present original proof of identity documents.
You must provide at least one primary identity document, as listed below, to satisfy proof of identity. District residents will be asked to provide additional proof of residency documentation if not established through the original proof of identity, acceptable residency documents are listed below. This is to verify that the applicant is eligible to receive in-state privileges when offered at participating agencies (e.g., DC Public Libraries, Parks & Recreation Centers). We regret that we cannot accept photocopies or scanned documents. We will not retain copies of this documentation.
Proof of Identity
Primary Identity Documents (one required)–must be original, valid and contain a photograph:
- Driver’s license or ID card issued by a state or outlying possession of the United States, provided it contains a photograph or information such as name, date of birth, gender, height, eye color and address
- US Passport or Passport Card
- ID card issued by federal, state, or local government agencies or entities, provided it contains a photograph or information such as name, date of birth, gender, height, eye color and address
- Current school ID card with a photograph**
- Voter’s registration card that contains a photograph
- US military card or draft record that contains a photograph
- Military dependent’s ID card
- US Coast Guard Merchant Mariner Card
- Native American tribal document
- Driver’s license issued by a Canadian government authority
- Permanent Resident Card or Alien Registration Receipt Card (Form I-551)
- Foreign passport with Form I-94 or Form I-94A bearing the same name as the passport
- Employment Authorization Document (Card) that contains a photograph (Form I-766)
Instructions for minors without primary identity documentation:
Minors under age 18, who are unable to present a primary identity document, must present one of the alternative documents below (must be valid and original):
14. School record or report card
15. Clinic, doctor or hospital record
16. Day care or nursery school record
17. Birth Certificate
Proof of Relationship for Minors–must be valid and original
Minors under age 18 must apply in person with a parent or legal guardian. Parents/guardians must present proof of their identity and present one of the following documents to provide evidence of their relationship to the minor applicant.
- Minor's Birth Certificate with parent name
- Adoption Decree with adopting parent name
- Court Order establishing custody with parent name
DC Residency Documents Accepted (one required)-must be valid and original
- Utility bill (Water, Gas, Electric, Oil, or Cable) with name and address, issued within the last forty-five (45) days
- Pay stub–Issue date within the past forty-five (45)days; showing withholding of DC taxes for the current tax year
- Bank statement–Issue date within the past forty-five (45) days, with current DC home address
- Notarized Lease or Rental agreement with the name of the applicant listed as the lessee, permitted resident or renter–Issued within the last 12 months
- DC Property Tax bill–Issued within the last 12 months and is the complete original document
- Homeowners or Renters Insurance policy–issued within the last 12 months, reflecting name and address
- Letter or Card from Court Services and Offender Supervision Agency (CSOSA) or DC Department of Corrections certifying name and residence
- Current documentation of financial assistance received from DC government (TANF, Medicaid SCHIP, housing assistance)–Issued within forty-five (45) days
**School ID must have name, date of birth and gender–per Federal Real ID Act. We recognize the District of Columbia, various states and other municipalities have different school ID formats. Since DCPS and some other school jurisdictions do not print the required DOB and gender on school IDs, another form of identity documentation will be required in these cases.
Revised 12/30/2011